This page explains what information we collect when you contact us or use this website, why we process it, and what rights you have over your personal data. We keep this policy plain and specific so there is no ambiguity about our practices.
When you submit an enquiry through our contact form, we receive your name, email address, phone number, and the message you write. We also collect basic technical data such as browser type, device information, and pages visited, gathered through standard analytics tools.
We use your contact details solely to respond to your enquiry, prepare a structural engineering proposal, or follow up on an ongoing project. Technical data helps us understand how visitors use the site so we can improve navigation and content relevance.
This site uses cookies to remember basic preferences and to support analytics services that measure page performance. You can disable cookies in your browser settings, though some parts of the site may then behave differently.
Enquiry messages are stored in our email system and project management tools for up to 24 months. We do not sell or rent your data. We share information only with processors that host our website, manage our email, or support our analytics, and only to the extent needed for those services.
You may request a copy of the personal data we hold about you, ask us to correct inaccurate details, or request deletion of your records. You can also withdraw consent for marketing communications at any time. To exercise any of these rights, email us at info@christophesavery.com.
We do not make false promises about project timelines, structural performance, or regulatory approvals. Every proposal is based on site-specific analysis and applicable Malaysian building standards. We do not use fake endorsements, fabricated urgency, or hidden terms in our communications.